SHIPPING & RETURNS

Shipping Policy

Shipping

1. We dispatch the product in 2-3 business days after purchase.

2. The shipment is delivered within 2-4 days once dispatched, depending on the destination and public holidays.

3. We provide Tracking ID from our shipping carriers to our customers as soon as the product is dispatched.. our customers as soon as the product is dispatched.

 

 

Cancellation

For items/products:

1. You can cancel your order anytime before it has shipped, we will refund entire amount. 

2. In case the product received has any manufacturing defects, you must bring it to the notice of our customer service within 72 hours/3 days of receiving the product.

Return & Exchange Policy

Returns

For items/products:

1. If you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +918149379068 or email us at chargedex@gmail.com mentioning your Order ID. We will ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

2. All refunds will be processed within 2-4 business days of receiving returned product. It will remain the customers responsibility to return the product in unused condition. There should not be any signs of wear and tear on either the product or the box to be eligible for a refund.